Daily office cleaning across a three-building campus

The challenge

The previous contractor rotated staff constantly, standards drifted between audits, and tenants had no route to report issues other than email.

Our approach

• Written specification per area with agreed frequencies and standards
• Directly employed, DBS-checked teams with consistent site allocation
• Supervisor audits with photographic evidence and a tenant reporting line
• Periodic deep cleans, carpet care and window schedules built into the fee

Results